Privacy Policy
SunRocket respects the privacy of its customers and takes its obligations to protect the privacy of its customers seriously. This policy briefly describes the personally identifiable information that SunRocket collects from its customers and prospective customers and the steps that it takes to safeguard such information.
Collection and Use of Information
SunRocket collects and uses personally identifiable information - such as name, e-mail address, and credit card information - for billing and provisioning of service, to solve problems associated with service, and to inform customers and prospective customers of new SunRocket products or services that will better meet their needs. SunRocket may also collect such information from prospective customers through promotional campaigns it may occasionally conduct. SunRocket may share such information with business partners to ensure the successful provisioning and operation of its services and to facilitate the marketing of SunRocket products and services. However, SunRocket does not sell, trade, or disclose personally identifiable information to third parties for unrelated marketing purposes. In addition, any customer who wishes not to receive information about new or different SunRocket products or services may decline to receive such offers.
SunRocket utilizes "cookies" in its information gathering process in order to improve the quality of the SunRocket website and as well as the quality of customer interaction with SunRocket throughout the ordering, provisioning, and billing process. Customers may choose to block the use of such "cookies," though that will make interaction with SunRocket less efficient and could limit the availability of certain website features.
Monitoring of Communications and Law Enforcement Cooperation
SunRocket will not read, listen to, or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using SunRocket services except as required to ensure proper operation of its services or as otherwise authorized by law. SunRocket may provide personally identifiable information in response to subpoenas and other legal demands, and where SunRocket believes that disclosing the information is necessary to identify, contact, or bring legal action against individuals who may be interfering with SunRocket property or services or our customers' use of them, or endangering public safety.
Security
SunRocket has invested in and deployed a variety of technology and security features to protect the privacy of customer information on its network. In addition, SunRocket has implemented operational guidelines to safeguard customer privacy throughout the company. SunRocket will continue to revise policies and implement additional security features as the emergence of new technologies warrant.
Account Information
Each customer is responsible for ensuring that the customer's account information on file with SunRocket is accurate and current. Customers may access their account information through the log-in procedure on the SunRocket website or by contacting the customer support center.
Children's Privacy Policy
SunRocket does not sell products or services for purchase by children. SunRocket does not knowingly solicit or collect customer identifiable information from minors under the age of eighteen. In addition, SunRocket will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to SunRocket, please contact us at so that the information can be removed.
SunRocket Spam Policy
Use of SunRocket facilities for spamming purposes is strictly prohibited. Misuse of SunRocket facilities will be dealt with seriously and can result in the loss of SunRocket privileges.
